Commercial Heating & Cooling Services

Ice Machines

How to Know if Your Ice Machine Needs Service

A properly functioning ice machine is critical to the daily operations of your foodservice or hospitality business. Not just to satisfy the needs of your clientele, but in order to comply with health codes as well. Facing an ice machine breakdown in the middle of service operations is a nightmare, but can be avoided if you keep an eye out for the common warning signs that your equipment is need of attention. Some symptoms include the following:

  • Machine Does Not Release Ice 
  • Ice Quality is Poor 
  • Ice Produces an Odor 
  • Producing Shallow or Incomplete Cubes 
  • Ice Machine Stops & Restarts 
  • Signs of Black Mold 

Commercial Ice Machine repair, Maintenance & Service

According to FDA regulation, ice machines must be cleaned and sanitized at the frequency recommended by the manufacturer, which is generally every 2-4 months. However, depending on your volume of use, the location of the equipment, and water conditions, you may need service more often. With our equipment maintenance programs, not only will you receive a regular, professional, cleaning and sanitization, we’ll take of the following as well:

  • Chemical Clean of the Machine 
  • Clean Air Filters 
  • Check External Filter System 
  • Change Cartridges 
  • Check Inlet Water Valve 
  • Bearing and Auger Inspection 
  • Check wires, fasteners, components and controls 

New Ice Machine Installation

Whether you need a machine you’ve sourced hooked up, or would like to purchase and install equipment from our inventory, we’ve got you covered. Our team can help you determine the best size and area for your new equipment, take care of the install, educate your staff on proper use, and set you up with a maintenance contract before we leave, so that all your bases are covered.

Let’s Get Started on Your commercial Ice Machine Solution Today

We understand how important a properly functioning ice machine is to your business’ success, which is why we offer full-service solutions from deep cleaning to repairs and installs. Whether you need to take care of a health department warning, or need an emergency part, our technicians can take care of all the details. Our experienced team can even go beyond ice-machines and take care of any of your refrigeration or commercial kitchen equipment needs. To schedule your service appointment, call us now.


Heating & Cooling Services

THC is your one-stop shop for all your commercial HVAC and mechanical needs for a variety of  industries. All our technicians are factory trained, and every job is under warranty. Don’t see the service you’re looking for listed? Contact us! Our team is skilled in a variety of areas, and we’d love to accommodate your needs. To get started on your commercial heating and cooling solution, click the link below to schedule your appointment now.

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